64 Topics 106 Replies
In Progress

Team, Recently we have seen due to some issue, Updates from Ignio to SNOW broke, which caused external ticket stuck with Ignio user as fields in SNOW…

In Progress

How do we re-trigger a stuck or failed ticket in Butterfly instance?

Deepthi asked in AIOps
In Progress

We are currently on cheetah sp2 patch1.our ignio ui certifcate expired.Earlier it was wildcard certificate so single certificate was applciable for a…

Not Solved

Hi Team, I have developed an Atomic function, which is written in Python code and deployed in runtime(SP7). tried to execute the function on the Linu…

meenalj21 asked in AIOps
In Progress

Hi Team, We are at Cheetah SP6 Patch 2, and we are seeing that since the past three days, we have been facing slowness in loading the UI and performi…

2 2 Anonymous 2 years, 8 months ago
In Progress

Are there any Rest API documentation for ignio AIOps to pull blueprints etc. What is the access requirements to invoke APIs

In Progress

Hi Team, We are at Cheetah SP6 patch 2, can you please let me know is coloring option available for healthcheck report as in Butterfly we get Red, Am…

In Progress

Hi Team, Can you please help me in getting any confluence link where we can see detailed description of each and every fault for Healthcheck (Special…

In Progress

Hi Team, We have a requirement where we need to downgrade Linux Bundle from higher(2.49.11) to lower(2.7.8) version. Please suggest will there be any…

Not Solved

Client has provided PEM chain files to integrate Active directory with Ignio Cheetah SP6. Have installed the PEM chain files on Cheetah App server an…

Not Solved

Hi All, We are trying to do Email Adapter integration in our environment and followed the steps given in the below confluence link https://digitate.a…

NidhiJoshi asked in AIOps
In Progress

Groovy custom operations in Butterfly SP15 are getting stuck in In-Progress state. Worker logs “GroovyEngine:executeOperation| Now executing s…

meenalj21 asked in AIOps
In Progress

Hi, We are seeing the below mentioned exception while calling an atomic function from custom function on a target linux node. Exception while buildin…

2 2 Anonymous 2 years, 10 months ago
Not Solved

Hi Team, Is developing custom faults on shadowed entity a good idea, if not what issues we can face if we do so and what better option we can choose …

Not Solved

Hi am looking for a document if available how to create/delete a snapshot for the virtual Machine ?

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