asked in AIOps
Team, Recently we have seen due to some issue, Updates from Ignio to SNOW broke, which caused external ticket stuck with Ignio user as fields in SNOW…
asked in AIOps
How do we re-trigger a stuck or failed ticket in Butterfly instance?
asked in AIOps
We are currently on cheetah sp2 patch1.our ignio ui certifcate expired.Earlier it was wildcard certificate so single certificate was applciable for a…
asked in AIOps
Hi Team, I have developed an Atomic function, which is written in Python code and deployed in runtime(SP7). tried to execute the function on the Linu…
asked in AIOps
Hi Team, We are at Cheetah SP6 Patch 2, and we are seeing that since the past three days, we have been facing slowness in loading the UI and performi…
asked in AIOps
Are there any Rest API documentation for ignio AIOps to pull blueprints etc. What is the access requirements to invoke APIs
asked in AIOps
Hi Team, We are at Cheetah SP6 patch 2, can you please let me know is coloring option available for healthcheck report as in Butterfly we get Red, Am…
asked in AIOps
Hi Team, Can you please help me in getting any confluence link where we can see detailed description of each and every fault for Healthcheck (Special…
asked in AIOps
Hi Team, We have a requirement where we need to downgrade Linux Bundle from higher(2.49.11) to lower(2.7.8) version. Please suggest will there be any…
asked in AIOps
Client has provided PEM chain files to integrate Active directory with Ignio Cheetah SP6. Have installed the PEM chain files on Cheetah App server an…
asked in AIOps
Hi All, We are trying to do Email Adapter integration in our environment and followed the steps given in the below confluence link https://digitate.a…
asked in AIOps
Groovy custom operations in Butterfly SP15 are getting stuck in In-Progress state. Worker logs “GroovyEngine:executeOperation| Now executing s…
asked in AIOps
Hi, We are seeing the below mentioned exception while calling an atomic function from custom function on a target linux node. Exception while buildin…
asked in AIOps
Hi Team, Is developing custom faults on shadowed entity a good idea, if not what issues we can face if we do so and what better option we can choose …
asked in AIOps
Hi am looking for a document if available how to create/delete a snapshot for the virtual Machine ?
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