58 Topics 104 Replies
sandeep.mohanty asked in AIOps Forum
In Progress
Use Ignio platform Cyberark vault in custom Studio function

Trying to get the password from Cyberark central vault via ignio platform in custom groovy function. Team have tried the confluence wiki link to fetc…

2 5 bana.sunit 2 years, 4 months ago
umangrdoshi asked in AIOps Forum
In Progress
Configuring the no. of rows downloaded in a report

When we download any report (say download tickets from Assist screen), it generates a zip with multiple files with the names Page 1, Page 2, Page 3, …

2 2 bana.sunit 2 years, 4 months ago
Vishal asked in AIOps Forum
Not Solved
Cheetah SSO implementation

This is for WSSO deployment in Cheetah. How is entity ID of Cheetah meta data defined? Currently, it is just set to be “ignio”.

1 1 Vishal 2 years, 4 months ago
rishabh.verma asked in AIOps Forum
Not Solved
Where to put custom Automation report (HTML) with Screenshots in SP6 ?

In Butterfly we have one component “AgentOne”, where we can put custom HTML Reports (having screenshots of the automation, generally in c…

1 1 rishabh.verma 2 years, 5 months ago
sandeep.mohanty asked in AIOps Forum
In Progress
Ignio Cheetah platform – Daylight savings handling

As you know US daylight savings will turn OFF 01st November 2020, Sunday 02:00 AM and in Butterfly we have to perform manual maintenance activity on …

2 3 sandeep.mohanty 2 years, 5 months ago
sowmiya asked in AIOps Forum
In Progress
Unable to connect oracle DB

Hi All, We are unable to connect oracle data base server which is hosted in different server from the ignio prod worker server but working fine in UA…

3 3 user_01 2 years, 5 months ago
NidhiJoshi asked in AIOps Forum
Not Solved
Butterfly Alert Management: Block rules not applicable for child tickets

We have mapped incoming alert (Windows Service Down) from Solarwinds to ignio using Push API, it in turn triggers a customized operation to work on t…

1 1 NidhiJoshi 2 years, 5 months ago
lokesh.goel@digitate.com asked in AIOps Forum
Not Solved
Incidents deduplication in Butterfly

Can we do deduplication configuration for incoming incidents in ignio Butterfly based on incident-CI,summary and time gap between 2 incidents? Deploy…

1 1 lokesh.goel@digitate.com 2 years, 5 months ago
sandeep.mohanty asked in AIOps Forum
In Progress
Healthcheck triggers email report only in case of fault

Need a solution to trigger the health check which sends report to IT support team irrespective of fault status. Currently the email triggers only in …

2 2 arumuganainar.s 2 years, 5 months ago
sandeep.mohanty asked in AIOps Forum
In Progress
Out of box Health check process fault not executing

We are unable to trigger/call ignio Cheetah healthcheck at process fault which is a requirement based on existing Butterfly use case. Since we have e…

5 9 arumuganainar.s 2 years, 5 months ago
Karthik asked in AIOps Forum
In Progress
ignio AI.OPs Event Management to pull alerts from Solman and update Solman post

There are any Rest APIs through which ignio AIOPs Event Management can connect to Solman and pull alerts and update Solman post action on alerts

2 3 Karthik 2 years, 5 months ago
Anonymous asked in AIOps Forum
Not Solved
What are the new features in SP6 release?

List of new features

1 1 Anonymous 2 years, 6 months ago
vilok0806 asked in AIOps Forum
In Progress
Status of each attribute is not highlighted in Health check report

Example Up or Down value

2 2 Pawan Rajput 2 years, 7 months ago
vilok0806 asked in AIOps Forum
In Progress
Add or remove attributes

Can I add new attribute or remove existing attribute in Health check ? How easy it is add/remove ?

2 2 Pawan Rajput 2 years, 7 months ago
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