[mgherkar]

2 years, 7 months ago #3301

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To re-trigger incident in butterfly, below are the options.

1. Single ticket: http://localhost:8080/incident-management/rest/ITSMRest/retriggerIncidents?incidents=<incident id>
ex. http://localhost:8080/incident-management/rest/ITSMRest/retriggerIncidents?incidents=1066

2. For multiple incidents: http://localhost:8080/incident-management/rest/ITSMRest/retriggerIncidents?incidents=<incident id>
ex. http://localhost:8080/incident-management/rest/ITSMRest/retriggerIncidents?incidents=1066,1068