Reply To: Profile Vitals: Errant Data

7 months, 3 weeks ago #6281

We have checked your issue and identified the root cause and we need to check this with the support team.
We’ll need your org unit and and data related to your entities.
Hence, request you to please create new org unit and ingest data again.

Also, request you to please open the sample .csv files in notepad only instead of excel. When we open the file in excel it impacts the timestamp in the file and it won’t show all the data under dynamic data as well as in profiling.
Attaching the screenshot of the file you used while ingestion and the sample data file for comparison.

If you still face any issue you can post here.

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