In Tryg, we are facing issue related to “Profile communities” execution where function is getting closed with warning and no child ticket getting created.
PFB screenshot.
We have tried executing the function on orgunit, RHEL7 , windows node and getting same result.
“Profile events” function is working fine, and we are able to see the result as well.
Number of child for a Profile Communities run on an entity is governed by the policy attribute “Correlation Direction” in the Profile Communities Basic Configuration policy.
If Correlation Direction is
UNI = 2 children per entity for lead and lag signature
BI = 1 child per entity for cooccurrence signature
BOTH = 3 children per entity for lead, lag and cooccurrence signature Any other value = NO child will be created
Please note that comma separated values are also not supported here.
