[umangrdoshi]

2 years, 7 months ago #3361

When we download any report (say download tickets from Assist screen), it generates a zip with multiple files with the names Page 1, Page 2, Page 3, and so on. Each file is having 1000 records and hence the multiple files based on the number of records.

We would like to change the configuration of this maximum number of rows to 10,000 or 100,000 instead of 1000. It is very challenging to have data split in dozens of files.

Where and how can we change this configuration?

[bana.sunit]

2 years, 7 months ago #3362

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Hi Umang

Currently, the number of rows in a file are not configurable it is fixed at 1000 but we have better filters in the customized download option. You can use them appropriately

Customized Report
This feature allows you to select custom filters and download the list of workitems based on the set custom filters. These filters include the following:
Select Action: This filter enables you to select a particular action for which you want to view the workitems and export the same. For example, in case you select a Group named Blueprint, and this group comprises of actions such as Discover, Export Policy, and so on. If you want to view the workitems pertaining to ‘Discover’ action for the Blueprint group, select the Discover checkbox. This will enable you to view and export all the workitems for the Blueprint Group with the action set as ‘Discover’.
Similarly, in case you select an Entity and this entity comprises a particular function; If you want to view the workitems pertaining to the particular function, select the Function checkbox. This will enable you to view and export all the workitems for that particular entity with the corresponding set function.
Select Columns: This filter enables you to select the columns comprising only the information that you want to view and export. For example, if you want to view a list of workitems comprising information about the Use Case ID and timestamp only, you can select these columns as a part of the customized view and then export this information.
Select Date Range: This filter enables you to set the range of exact ‘from’ and ‘to’ date wherein you want to view and export the list of workitems raised between this date range only.
Select Status: This filter enables you to select a list of workitems to view and export based on their status. For example, if you want to view and export a list of ‘in-progress’ workitems, you can use this filter to select the workitems with IN PROGRESS status and export the same.

For more details visit below link:-
https://digitate.atlassian.net/wiki/spaces/ID/pages/1738309685/View+Past+Work+Items+SP6