Error while doing the perform action Hands-on

Tagged:
Categoryignio AIOps
Training Type: WBT
Training Start Date: 2023-08-21
    • m.nurfajri
      Participant
      1 month, 1 week ago #6873

      Hi Ignio academy supporting team!

      I have another difficult while doing the 2nd hands-on regarding the perform action. In the tutorial, we have to perform action that are:
      get Architecture, get HostName, get OSCaption and get ReleaseVersion.

      I am Using the DIPUWIN2k12162 with the IP address of: 10.136.105.87
      the same as the pdf tutorial says, and it says we can choose any one set of windows servers given from the list.
      I follow the tutorial from the pdf and it run smoothly until I try to perform action “get Architecture” and it returns error saying that “WinRM cannot complete the operation” (the details of the screenshot are attached to this topic)

      I have already tried with another windows server that are named “DIPUWIN2k12161” to “DIPUWIN2k12165” and it return to this error.

      When I try with the “DIPUWIN2k12166” server it gives another result. The perform action that i did in this server are still “IN PROGRESS” until this topic is raised. The screenshot are attached to this topic also.

      I hope I can get any answer or update when all of this problem solved. Thanks for the help!

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    • VIJAY JAGDALE
      Moderator
      1 month, 1 week ago #6877
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      Hello m.nurfajri,

      Please try with one of the following Target:

      AZOACADWIN05 10.150.45.10 AZOACADWIN05_IIS
      TARGETWIN05_MACHINE_1 10.150.45.10 TARGETWIN05_MACHINE_1_IIS
      TARGETWIN05_MACHINE_2 10.150.45.10 TARGETWIN05_MACHINE_2_IIS
      TARGETWIN05_MACHINE_3 10.150.45.10 TARGETWIN05_MACHINE_3_IIS
      TARGETWIN05_MACHINE_4 10.150.45.10 TARGETWIN05_MACHINE_4_IIS
      TARGETWIN05_MACHINE_5 10.150.45.10 TARGETWIN05_MACHINE_5_IIS

      AZOACADWIN06 10.150.45.11 AZOACADWIN06_IIS
      TARGETWIN06_MACHINE_1 10.150.45.11 TARGETWIN06_MACHINE_1_IIS
      TARGETWIN06_MACHINE_2 10.150.45.11 TARGETWIN06_MACHINE_2_IIS
      TARGETWIN06_MACHINE_3 10.150.45.11 TARGETWIN06_MACHINE_3_IIS
      TARGETWIN06_MACHINE_4 10.150.45.11 TARGETWIN06_MACHINE_4_IIS
      TARGETWIN06_MACHINE_5 10.150.45.11 TARGETWIN06_MACHINE_5_IIS

      AZOACADWIN07 10.150.45.12 AZOACADWIN07_IIS
      TARGETWIN07_MACHINE_1 10.150.45.12 TARGETWIN07_MACHINE_1_IIS
      TARGETWIN07_MACHINE_2 10.150.45.12 TARGETWIN07_MACHINE_2_IIS
      TARGETWIN07_MACHINE_3 10.150.45.12 TARGETWIN07_MACHINE_3_IIS
      TARGETWIN07_MACHINE_4 10.150.45.12 TARGETWIN07_MACHINE_4_IIS
      TARGETWIN07_MACHINE_5 10.150.45.12 TARGETWIN07_MACHINE_5_IIS

      AZOACADWIN08 10.150.45.13 AZOACADWIN08_IIS
      TARGETWIN08_MACHINE_1 10.150.45.13 TARGETWIN08_MACHINE_1_IIS
      TARGETWIN08_MACHINE_2 10.150.45.13 TARGETWIN08_MACHINE_2_IIS
      TARGETWIN08_MACHINE_3 10.150.45.13 TARGETWIN08_MACHINE_3_IIS
      TARGETWIN08_MACHINE_4 10.150.45.13 TARGETWIN08_MACHINE_4_IIS
      TARGETWIN08_MACHINE_5 10.150.45.13 TARGETWIN08_MACHINE_5_IIS

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      • m.nurfajri
        Participant
        1 month, 1 week ago #6879
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        Hi Vijay, I have tried the windows target, and it works perfectly, thank you for your help.

    • naveenisakkiraja.m
      Participant
      1 week, 5 days ago #6899
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      Hi Vijay,

      I have also facing same kind of issue, all my actions are in “INPROGRESS” status. At first, I have performed action on “DIPUWIN2k12166”. And I have also tried the “AZOACADWIN05″,”AZOACADWIN06” all of them are still in “INPROGRESS” and it got stuck with “Agent”.

      Please find the screenshot for reference.

      Attachments:
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      • SHAIK SHABRIN MANJU
        Moderator
        1 week, 4 days ago #6928
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        Dear Naveenisakkiraja.M,

        Please try now with any one of the following target

        AZOACADWIN05 10.150.45.10 AZOACADWIN05_IIS
        TARGETWIN05_MACHINE_1 10.150.45.10 TARGETWIN05_MACHINE_1_IIS
        TARGETWIN05_MACHINE_2 10.150.45.10 TARGETWIN05_MACHINE_2_IIS
        TARGETWIN05_MACHINE_3 10.150.45.10 TARGETWIN05_MACHINE_3_IIS
        TARGETWIN05_MACHINE_4 10.150.45.10 TARGETWIN05_MACHINE_4_IIS
        TARGETWIN05_MACHINE_5 10.150.45.10 TARGETWIN05_MACHINE_5_IIS

        AZOACADWIN06 10.150.45.11 AZOACADWIN06_IIS
        TARGETWIN06_MACHINE_1 10.150.45.11 TARGETWIN06_MACHINE_1_IIS
        TARGETWIN06_MACHINE_2 10.150.45.11 TARGETWIN06_MACHINE_2_IIS
        TARGETWIN06_MACHINE_3 10.150.45.11 TARGETWIN06_MACHINE_3_IIS
        TARGETWIN06_MACHINE_4 10.150.45.11 TARGETWIN06_MACHINE_4_IIS
        TARGETWIN06_MACHINE_5 10.150.45.11 TARGETWIN06_MACHINE_5_IIS

        AZOACADWIN07 10.150.45.12 AZOACADWIN07_IIS
        TARGETWIN07_MACHINE_1 10.150.45.12 TARGETWIN07_MACHINE_1_IIS
        TARGETWIN07_MACHINE_2 10.150.45.12 TARGETWIN07_MACHINE_2_IIS
        TARGETWIN07_MACHINE_3 10.150.45.12 TARGETWIN07_MACHINE_3_IIS
        TARGETWIN07_MACHINE_4 10.150.45.12 TARGETWIN07_MACHINE_4_IIS
        TARGETWIN07_MACHINE_5 10.150.45.12 TARGETWIN07_MACHINE_5_IIS

        AZOACADWIN08 10.150.45.13 AZOACADWIN08_IIS
        TARGETWIN08_MACHINE_1 10.150.45.13 TARGETWIN08_MACHINE_1_IIS
        TARGETWIN08_MACHINE_2 10.150.45.13 TARGETWIN08_MACHINE_2_IIS
        TARGETWIN08_MACHINE_3 10.150.45.13 TARGETWIN08_MACHINE_3_IIS
        TARGETWIN08_MACHINE_4 10.150.45.13 TARGETWIN08_MACHINE_4_IIS
        TARGETWIN08_MACHINE_5 10.150.45.13 TARGETWIN08_MACHINE_5_IIS

    • naveenisakkiraja.m
      Participant
      1 week, 4 days ago #6933
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      Thanks shaik.

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