[bana.sunit]

2 years, 7 months ago in reply to: Setting up timeout of tickets at use case level #3347

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in such case please add below entry in envnvironment table:-

if you want to check after every 1hr for timeout
default ignio.workitem.watchdog.interval 0 0 0/1 1/1 *

if you want to check after every 2hr for timeout

0 0 0/2 1/1 *

if you want to check after every 6hr for timeout

0 0 0/6 1/1 *

[bana.sunit]

2 years, 7 months ago in reply to: Use Ignio platform Cyberark vault in custom Studio function #3351

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Step 1. Your Groovy Code should be run on proxy
Step 2. In the preblock fetch the credential from policy like
com.digitate.ignio.data.graph.model.NodeModel credentialNodeModel=apiHelper.getCredential(subject);
// subject is node where you have attached the credential policy

// Set credential Model in inputMap
inputMap << [“credentialNodeModel”:credentialNodeModel];

Step 3. In main code get it from input parameter like this
inputMap.credentialNodeModel.properties.username
inputMap.credentialNodeModel.properties.password

[bana.sunit]

2 years, 5 months ago in reply to: How many “web UI automation” tickets can successfully run in parallel? #3469

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it is selenium grid hub . ignio can execute parallel request for web automation

[bana.sunit]

2 years, 5 months ago in reply to: How many “web UI automation” tickets can successfully run in parallel? #3478

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it will not stop it will put 5th request in queue until the bandwidth is not available. In Grid, by just adding node you can add more capacity to execute tickets in parallel. By default 1 node is capable of taking 5 chrome and 5 firefoxe executing at 1 time.

[bana.sunit]

2 years, 5 months ago in reply to: How to update ignio’s credential vault dynamically in Cheetah – via API #3483

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PFB a sample snippet that can be used to update the password of a credential entry under an identifier.

String query=”GraphQuery.node(‘credIdentifier:CredentialIdentifier’).out(‘r1:contains’,null).node(‘credEntry:IgnioUIDCredentialEntry’).properties(‘credIdentifier.identifier’,'<<Identifier of the Credential identifier>>’)”;
def credEntryList = node.executeQuery(query);
String nodeId = credEntryList.get(0).id ;
com.digitate.ignio.model.base.EntityInstance credentialEntryInstance= new com.digitate.ignio.model.base.EntityInstance();
credentialEntryInstance.setLabel(“IgnioUIDCredentialEntry”);
credentialEntryInstance.setId(nodeId);
credentialEntryInstance.setProperties(credEntryList.get(0).nodeProperties);
credentialEntryInstance.setProperty(“password”, “<<New password non encrypted”);
node.createOrUpdate (“IgnioUIDCredentialEntry”,credentialEntryInstance, ‘ignio’);

Please note this strategy will work if there is only one credential entry of type IgnioUIDCredentialEntry under a credentialIdentifier whose password needs an update.

[bana.sunit]

2 years, 5 months ago in reply to: When to use Associated Connector policy #3496

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Purpose of connector policy is to add boilerplate code in the case when the command has to be executed on the target. Connector policy instance came by default but in some case, user have to define it manaul too

[bana.sunit]

2 years, 5 months ago in reply to: Where to put external jars in Cheetah SP6 Patch 2 ? #3502

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Hi Rishabh

From SP7 onwards proxy-agent already has the support for below dependency
<groupId>org.codehaus.groovy</groupId>
<artifactId>groovy-xmlrpc</artifactId>
<version>0.8</version>

You can write Groovy code with the same dependency that will run on the proxy (for iworkflow use step.onproxy)

[bana.sunit]

2 years, 2 months ago in reply to: Slowness in Loading UI and Unable to perform Ebonding #3590

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This is not expected behaviour. usually, this is observed when there is something wrong in the model for the action which you are mapping. Please validate your model elements for the action which you are mapping.

if still have an issue you can raise a support ticket.

[bana.sunit]

2 years, 7 months ago in reply to: Use Ignio platform Cyberark vault in custom Studio function #3352

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Step 3. In main code get it from input parameter like this
inputMap.credentialNodeModel.properties.userName
inputMap.credentialNodeModel.properties.secureKey

[bana.sunit]

2 years, 7 months ago in reply to: Configuring the no. of rows downloaded in a report #3362

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Hi Umang

Currently, the number of rows in a file are not configurable it is fixed at 1000 but we have better filters in the customized download option. You can use them appropriately

Customized Report
This feature allows you to select custom filters and download the list of workitems based on the set custom filters. These filters include the following:
Select Action: This filter enables you to select a particular action for which you want to view the workitems and export the same. For example, in case you select a Group named Blueprint, and this group comprises of actions such as Discover, Export Policy, and so on. If you want to view the workitems pertaining to ‘Discover’ action for the Blueprint group, select the Discover checkbox. This will enable you to view and export all the workitems for the Blueprint Group with the action set as ‘Discover’.
Similarly, in case you select an Entity and this entity comprises a particular function; If you want to view the workitems pertaining to the particular function, select the Function checkbox. This will enable you to view and export all the workitems for that particular entity with the corresponding set function.
Select Columns: This filter enables you to select the columns comprising only the information that you want to view and export. For example, if you want to view a list of workitems comprising information about the Use Case ID and timestamp only, you can select these columns as a part of the customized view and then export this information.
Select Date Range: This filter enables you to set the range of exact ‘from’ and ‘to’ date wherein you want to view and export the list of workitems raised between this date range only.
Select Status: This filter enables you to select a list of workitems to view and export based on their status. For example, if you want to view and export a list of ‘in-progress’ workitems, you can use this filter to select the workitems with IN PROGRESS status and export the same.

For more details visit below link:-
https://digitate.atlassian.net/wiki/spaces/ID/pages/1738309685/View+Past+Work+Items+SP6

[bana.sunit]

2 years, 7 months ago in reply to: Use Ignio platform Cyberark vault in custom Studio function #3363

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Please raise the support request we will check this. This is the only way it should work

[bana.sunit]

2 years, 6 months ago in reply to: List of Work Item State IDs #3417

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The list of states is:-
– In progress
– success
– error
– outtask
– blocked

[bana.sunit]

2 years, 5 months ago in reply to: Support for MAPI protocol – eMail Integration #3470

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In cheetah we don’t have support for MAPI . It is older Microsoft protocol . Ignio have integration with Microsoft graph api’s you can leverage that

[bana.sunit]

2 years, 5 months ago in reply to: Where to put external jars in Cheetah SP6 Patch 2 ? #3477

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External jars are not allowed. Please tell us the business use case and jar which you want to use along with the version

[bana.sunit]

2 years, 5 months ago in reply to: Integrating ServiceNow with ERPOps #3479

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Please try with another rest api tools like YARC (Yet another rest client) for testing purpose