[Pawan Rajput]

3 years, 3 months ago in reply to: Data Retension #2286

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Unless superseded by regional regulations, customer data will be retained throughout the lifecycle of the customer. After the end of the contract, the entire customer instance is decommissioned. If the customer requests for data to be retained for a set period after the end of the contract, then this request can be enabled through a contractual clause.

[Pawan Rajput]

3 years, 3 months ago in reply to: Status of each attribute is not highlighted in Health check report #2284

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Standard value as well as observed value are mentioned in the report

[Pawan Rajput]

3 years, 3 months ago in reply to: How do you rate AI ERP ops compared to other products. #2290

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AI.ERPOps is the only product which works in both functional and technical area of SAP. It supports both ECC and S4 HANA. It integrates with Solution Manager and GRC. It is integrated with popular ITSM tools like SNO, Remedy, HPSM etc. It has 450+ OOB use cases.

[Pawan Rajput]

3 years, 3 months ago in reply to: Add or remove attributes #2283

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Yes, you can add the new attribute by extending the existing model in studio.

[Pawan Rajput]

3 years, 3 months ago in reply to: Key features of ERPOps in SAP ECC #2289

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Out of Box capabilities for ECC6 and S4HANA – System Health Check , Idoc Management, Job Management, Functional service request, functional Incident Mgm,User & Role Mgmt, ABAP dump Analysis, Note Analysis..

[Pawan Rajput]

3 years, 3 months ago in reply to: Release Plan #2285

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General plan is one release per quarter. In case of major release, this might get extended.

[Pawan Rajput]

3 years, 3 months ago in reply to: SBWS as part of DWS #2287

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Yes. We are planning to implement ignio DWS solution in TCS. We are working closely with the SBWS team. From product perspective, the current shift is predominantly towards what we do for the end user device and also how do we connect to the service desks. Within the context of some of the examples that we created resonate along with the SBWS.