[sandeep.mohanty]

2 years, 3 months ago in reply to: Possible ways to execute a desktop automation utility #3572

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I guess desktop based applications can’t be run in background. Triggering UI based utility will require active login, so commandline or backend query would be appropriate route. I am sure you must have tried all alternatives before configuring desktop based solution.

[sandeep.mohanty]

2 years, 7 months ago in reply to: Out of box Health check process fault not executing #3294

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Thank you Jackson and Umang. Yes, Process name will not change. Will try modeling process entity and share the results.

[sandeep.mohanty]

2 years, 7 months ago in reply to: Unable to connect oracle DB #3335

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1. If you are using Oracle listener with SID for connection string then check if oracle client installed on worker trying to lookup TNSNAMES.ORA usually at Windows path <Oracle Client Path>\Network\Admin

2. Strange that it worked in UAT, but only change may be Ignio capability version/config or client Prod SMTP relay. Please check if you’re using special characters other than @ in the sender email address. May need to enable UTF-8 encoding at Sendmail configuration side.

[sandeep.mohanty]

2 years, 7 months ago in reply to: Ignio Cheetah platform – Daylight savings handling #3345

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Thank you Ramya for your response.
The Ignio servers are in UTC zone and the use cases/jobs are scheduled in “America/New york” timezone. Does this automatically handles the daylight savings time difference.

[sandeep.mohanty]

2 years, 7 months ago in reply to: Use Ignio platform Cyberark vault in custom Studio function #3353

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Thanks Sunit for your response.
This is the same instruction from wiki page. Team tried same code for an entity on which credential option used was CyberArkCredentialEntry and got NULL response

This works for fetching credential from Ignio vault but we need to fetch from CyberArk central vault.