There is single connector but multiple ABAP program which can be termed as adaptor to Sap. So we need one service account and Authorization in sap.
There is single connector but multiple ABAP program which can be termed as adaptor to Sap. So we need one service account and Authorization in sap.
Yes, available as part of the release. Yes, whatever shown and in catalogue are OOB
In addition to host OS HC, we have a lot of HANA DB specific checks. E.g. tenant DB health, processes, stats info etc. BTW, there are more than 75 HANA DB health checks, Compliance & Security use cases introduced in this release. Details are available in the latest catalog.
We are taking based on priority and modules configured in lab. Let’s know afew which you want and we will check the feasibility
Need to check with CS team. It is analysis based on data from SAP only. We did not get any feedback so far.
The frequency really depends on the need. Its configurable. Yes, there are focused email notifications available for job failures. We have almost doubled our usecases count as a delta as far as the catalog items are concerned. The majority being HANA DB usecases, Idoc enhancements, Job Management capability etc.
Not yet
Yes, SAP HANA DB restarts including SAP app server restarts (in a logical business flow)
Solution Manager alert Mgmt can be done on any alert which SolMan fetches. Incidentally, SM can monitor both SAP and non-SAP components including Infra. The SM alerts are automatically ingested into the right BP entity (E.g. satellite systems). This includes auto identification of CI. E.g. SAP app servers in the format <Hostname_<SAP SID>_<SAP Ins No.>
Yes, the email approval contains all details so that approvals/rejections can be done. No, we do not create ITSM ticket for SHC, but create an ignio workitem id to track fault & fix progress
No WLM integration, not at the moment. However, we have a ERPOps SR to schedule a SAP job. With customization you can trigger a job after identifying its failure.
Yes, we do. E.g. the SAP instance entity depends on OS and DB entity in BP. We can have aggregation done for alerts in case there is a major failure where all VMs go down. In this case, you can just keep OS/DB VM alert alive and aggregate/close SAP ABAP instance unavailable alert.
Both BPMon and TechMon alerts can be correlated as their origin from SolMan is the same.
Its a pull mechanism using SolMan adapter that we have developed. Pre-reqs is the ABAP program that we deliver as an SAP add-on.
Yes, this is available in Alert Inbox capability which is being shown now. You could create ITSM alerts for SolMan alerts instead of self-heal.
Suppression samples for threshold can be for static and dynamic thresholds of a SolMan KPI where it can suppress static alerts
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